Why my Arlo camera not recording ?
If your Arlo camera not recording the videos in the library, need not worry. it’s one of the common issues that security camera users face. You can fix it in just a few minutes with easy steps. Most of the time, the reason might be missing a subscription. All Arlo cameras come with 3 months free trial or cloud storage for recording videos, once the duration finished then need to purchase a secure plan into the app to activate recording. There are some ways to fix the recording issue, you can follow the troubleshooting steps to fix your issue. First of all check connectivity of your camera with Wi-Fi, check batteries, and charge. The last step to resolve it is removing the camera and re-syncing back.
Complete Guide For Arlo Camera Not Recording Problem
1. Ensure Proper Camera Mounting
Before delving into complex troubleshooting, start with the basics. Incorrect camera mounting can be the root cause of motion detection failures. Ensure your Arlo camera is mounted in a decent place to capture the whole area without any obstacles. Avoid facing cameras, direct sunlight, or sources of extreme heat, as they can interfere to detect motion.
2. Check Camera Motion Detection Settings
Motion detection as well can be the only cause of not recording videos in the library. Access the Arlo app verifies that motion detection is enabled. Additionally, confirm that the sensitivity settings are appropriately adjusted to capture the desired range of motion.
3. Clear Obstructions Keep Lens Clean
Check for any physical obstructions, such as spider webs, dust, or dirt, and clean the lens regularly. A clear lens ensures the camera can detect motion accurately and capture clear footage.
4. Regularly Update Firmware and App
Outdated firmware or an outdated app could cause to compatibility issues, resulting in motion detection problems. Regularly check for updates through the Arlo app, And ensure both the camera firmware and the app are up to date.
5. Check Internet Connectivity
A stable internet connection is essential for Arlo cameras to function correctly. A weak or intermittent connection can prevent the camera from sending motion-triggered recordings to the cloud. Ensure that your camera has perfect connectivity with Wi-Fi range. By restarting your Router you can minimum fix connectivity issues.
6. Open the Camera and Check the Batteries
Arlo cameras are usually powered by batteries, and low battery levels can affect their performance. You can check the battery from the App and replace or recharge the batteries as required.
7. Check with Different Smart hubs and Base Stations
If you are using multiple Arlo cameras connected to a SmartHub/Base Station, try swapping their positions. This action also can be helpful in identifying whether the issue is not exactly correct with a specific camera or Base station.
How to Fix Arlo Camera Recording Issue
To troubleshoot your Arlo camera recording issue, Open Arlo App and select the camera which not recording, check the battery’s charge, and ensure that the Camera is Armed and Motion Detection is ON. If all these working fine then. Open Arlo App and go to Settings, Tap on Subscription, Make sure your camera is part of the plan or Subscription, If there is no secure plan then Purchase one from the App.
Note: Whenever the secure plan is active and your camera is included in your plan but still not recording, then you need to remove the cameras from App and re-sync it back. In this way, the recording issue definitely gets resolved.
If you’re still facing problems with your Arlo camera not recording, don’t hesitate to reach out to our Arlo camera experts at +1-844-789–6667. We will provide you with a step-by-step guide and troubleshoot all Arlo-related problems, including issues with the system not recording or difficulties with account setup and login. Feel free to contact us for immediate assistance.
In conclusion, if your Arlo camera is not recording ensure that you have an active subscription after the trial period, keep the cameras in armed mode, check the camera sensitivity settings, verify the camera’s online status, and consider performing a factory reset if necessary. By following these troubleshooting steps, you should be able to resolve the issue and enjoy uninterrupted recording with your Arlo cameras.
